16 responses

  1. Heather
    November 6, 2013

    That is such a pet peeve of mine and it makes me so sad when people do it. One of the worst is when they use their personal profile to blast crapola all over it. Your friends and family are usually never your ideal clients. It does nothing but tick them off. Great post!
    Heather recently posted…Google+ Social Media NewsMy Profile

    • Shelley Webb
      November 6, 2013

      I believe that there are things that are appropriate to share with your friends and family but it’s certainly not EVERYTHING. But the most important thing is that it’s against Facebook’s terms of service so their profile could get shut down at any time – what a waste of time and energy.
      Shelley Webb recently posted…Small Business Saturday is November 30th – Are You Ready?My Profile

  2. Beth Blacker
    November 6, 2013

    I had a similar request recently from someone I know who inadvertently set up their business page as a personal profile. Fortunately, I told her about the error and she corrected it immediately. She was very grateful because the last thing she wanted was to be shut down by Facebook as she was just starting to build her brand.

    • Shelley Webb
      November 6, 2013

      That’s really kind of you, Beth, and I am sure much appreciated. I try to do that when I can but I am seeing SO many doing this and some don’t take the advice kindly. Oh well.
      Shelley Webb recently posted…Small Business Saturday is November 30th – Are You Ready?My Profile

  3. Brian O’Neill
    November 6, 2013

    I think some people make an honest mistake with the business page, but some people are just trying to promote their business knowing they should not use the business page that way. I’m sure you wouldn’t want do business with them anyways.

    • Shelley Webb
      November 6, 2013

      I really do believe that there are people who don’t quite know how to use Facebook for business, especially when they are part of a franchise and need to set themselves apart as owners.
      Shelley Webb recently posted…Small Business Saturday is November 30th – Are You Ready?My Profile

  4. Jackie Harder
    November 6, 2013

    Some information never gets old, Shelley, and people need to be reminded of things on occasion. This is definitely one of them! Good stuff.
    Jackie Harder recently posted…What’s wrong with my website?My Profile

  5. Gnad
    November 6, 2013

    Right on! Girl! You did a great job! Keep preaching it! So important to share this reminder every once in awhile.

  6. Daveda
    November 6, 2013

    There are so many people that just don’t seem to know this and have never even thought about the fact that there might be Facebook rules. This is a great post! 😉
    Daveda recently posted…Don’t Let Them Hush You!My Profile

  7. Marian
    November 6, 2013

    Shelly, Thank you for this very important information. Sometimes it’s so hard to know all the facebook rules. It gets confusing. I appreciate your pointing this out. I see this all the time!

  8. Maria
    November 7, 2013

    Many people have gotten into the habit of not reading the fine print, and this includes people who then use a profile in order to have a facebook presence. If they’re new, they may not know the page vs profile differences or perhaps were ill-advised. Like with anything else, you need to know the rules.

  9. Clive Maloney
    November 8, 2013

    Great article Shelley. I had a client that had spent years building up friends on Facebook, both on her personal page and her fan page. She used each page for promoting her business and when told of the risks she took the view that Facebook probably wouldn’t take action. That’s not a risk I’d be prepared to take.

  10. Edmund S. Lee
    November 10, 2013

    Right! This is a good reminder for how entrepreneurs can use Facebook for their businesses. Sometimes what seems to be ok is not really ok. It’s great that you were able to mention distinctions between a Business page and a Personal page.
    Edmund S. Lee recently posted…How to Protect Your Brand on FacebookMy Profile

  11. Lorii Abela
    November 10, 2013

    Very informative post. This is especially a very useful post for those who are just starting out to build a business or who actually do not exactly know the rules. How do you make the most out of your Facebook business page?

  12. Jazmín
    May 14, 2014

    I found your site because my personal profile is shut down by this message “It looks like you’re using your Timeline to represent an organization, business, brand or public figure.
    Personal Timelines are for individual people and must be held under an individual name. Facebook Pages are similar to Timelines, but offer unique tools for connecting people to a topic they care about, like an organization, business, brand or public figure.
    We recommend converting your Timeline to a Facebook Page, because using a personal Timeline to represent anything other than yourself doesn’t follow the Facebook Terms.”
    It is not a page, is a personal profile with years of holiday pictures and contacts.
    Do you know how can I get it back?
    I am so lost here, I cannot find any related article online and you seem to know a lot about the topic.

    Thanks in advance

    • Shelley Webb
      May 14, 2014

      Hi Katha,

      If your personal timeline had the name of a company instead of your own name or if you were advertising a product to sell (such as a direct marketing product like the wraps, essential oils, jewelry, etc.), your account may have been disabled.

      You can appeal by going to this link: https://www.facebook.com/help/contact/183000765122339 and filing an appeal. They will ask for your ID, will request endorsements by your friends, etc. Just tell them you don’t know why your account was shut down and need their help to get your account reactivated. It may take some time but it’s worth a try.

      If you are denied, you can start again by using another e-mail address but I would wait it out until you get a response because you don’t want to lose all that data.

      As an aside, all users of Facebook who run GROUPS, it’s best to appoint someone in your group as an ADMINISTRATOR so that if your personal account is ever deactivated, you have a stand-in who can run the group and get you back in it if your account is denied reactivation.

      I hope this helps. Best wishes!
      Shelley Webb recently posted…Optimizing Your Pinterest Account for Business My Profile

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